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Agency Manager Support
For just over £1 a day, you will receive full telephone support (during normal
working hours*), email support and free updates of future software developments as
and when they are released.
Pay monthly via standing order at £34.95 per month . Please call us on 020 3355 7812 for details.Please note support is priced per office. Sign up for support when you
have decided that Agency Manager is the application that you wish to use and
avoid any delay.
On Site Support
On-site support is also available, and will be charged at £150 per hour
(minimum £300). In our experience,
we have been able to resolve all issues over the telephone and on-site support has
not been required.
Above prices for On-site support is available for Agency Manager queries only.
For Other network issues, please contact Digital Wired on 01483 234 727 for
details about Network Support contracts.
Training
As well as offer you telephone and on-site support, we can offer you training on
Agency Manager to enable you and your staff to fully acquaint yourselves with
Agency Manager.
The cost for training is £600 per day.
Travel outside of the M25 is charged at £0.40p per mile.
Agency Manager Manual
Please click
here to view the Agency
Manager Manual. Please Feel free to download and print for your records.
Support sign-up
Once you are ready to sign up with Agency Manager, please contact us on 020 3355 7812
for further details
*
Please note normal office hours are
9am to 5pm Monday to Thursday
and 9am to 12pm Friday. Email support is provided within these hours but is
also checked on a regular basis outside office hours and where possible we will
reply as soon as possible to any mail received outside of office hours.
**Minimum Term Contract is 12 Months - Contracts can not be terminated in the
first 12 months. If terminated after the 12 month initial period, all copies of
the Software must be returned to Digital Wired Ltd and your license to use the
software is revoked.
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