Agency Manager Support 

For just over £1 a day, you will receive full telephone support (during normal working hours*), email support and free updates of future software developments as and when they are released.

Pay monthly via standing order at £34.95 per month . Please call us on 020 3355 7812 for details.Please note support is priced per office. Sign up for support when you have decided that Agency Manager is the application that you wish to use and avoid any delay.

On Site Support

On-site support is also available, and will be charged at £150 per hour (minimum £300). In our experience, we have been able to resolve all issues over the telephone and on-site support has not been required.

Above prices for On-site support is available for Agency Manager queries only. For Other network issues, please contact Digital Wired on 01483 234 727 for details about Network Support contracts.

Training

As well as offer you telephone and on-site support, we can offer you training on Agency Manager to enable you and your staff to fully acquaint yourselves with Agency Manager.

The cost for training is £600 per day.

Travel outside of the M25 is charged at £0.40p per mile.

Agency Manager Manual

Please click here to view the Agency Manager Manual. Please Feel free to download and print for your records.

Support sign-up

Once you are ready to sign up with Agency Manager, please contact us on 020 3355 7812 for further details

* Please note normal office hours are 9am to 5pm Monday to Thursday and 9am to 12pm Friday.
Email support is provided within these hours but is also checked on a regular basis outside office hours and where possible we will reply as soon as possible to any mail received outside of office hours.

**Minimum Term Contract is 12 Months - Contracts can not be terminated in the first 12 months. If terminated after the 12 month initial period, all copies of the Software must be returned to Digital Wired Ltd and your license to use the software is revoked.